Refund and Cancellation
LaugingPlants is not responsible and does not guarantee the refund for cases where:
- Plants and other gift products items are delivered to the incorrect address provided by the sender.
- Unsuccessful deliveries arising from the recipient not being available at the time of delivery at the address provided by the sender or the recipient refuses to accept the delivery.
- Product quality problems caused by improper handling of the product.
In the event that we are unable to supply all or part of your order (the product or any substitute product agreed by you), we shall inform you as soon as possible and refund your payment in full.
A full refund for cancellations is allowed if made 24 hours prior to the scheduled delivery date.
Online refund is credited directly through the method from which the buyer has paid the money within 40 working hours. Once processed by LaughingPlants, refund takes 8-10 business days to reflect in your account.
Offline refund is credited once the customer shares the bank details post which it takes 5-7 working days.
Orders are processed immediately, and normally, cannot be altered/canceled. However, in case you want to change/cancel an order, you can reach us on at +91- 8197393202 (10:00 AM - 6:00 PM, Monday - Saturday). If the order has not been prepared or is not out for delivery, we will try to alter/cancel the order for you. If the order has already been prepared/dispatched, it cannot be canceled/modified and you will be charged for the order.
In other cases of order alteration/cancellation, please give at least 24 hours’ notice.